Frequently asked questions

Please make sure that you have carefully read this page, the Help! page, and the Discussion forum. If you cannot find the answer to your question in these places, nor by searching in the search box then you may contact us here.

Q: How do I set up a new page/folder?
A: See Adding new pages.

Q: How do I upload files?
A: See Uploading files.

Q: My file upload is taking forever/not working. Why?
A: Please be patient. There is no status bar for the file upload, you must simply wait for the green tick to appear saying “upload successful”. If you have waited a while and nothing is happening, it may be that your file is too large. The current limit is set at 128MB. If you have a very large amount of data to upload, or individual files larger than this, please contact us here.

Q: I don't see a create this page or edit this page button. Why?
A: You are either not logged in, or do not have permissions to edit that page. Try logging in. If you do not have an account, you can get one by contacting us here.

Q: Why can't I delete files?
A: Users do not have permission to delete anything on the site as default. If you need to delete something, contact us here.

Q: I can't edit the sidebar, how can I correctly index my new page?
A: The sidebar indexes new pages automatically from their namespace. To create a new page in the right place to be correctly indexed, see Adding new pages.

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